SHIPPING METHODS AND COSTSThe basics
Which areas do we ship to
We ship to all of Canada and the 48 main states, plus Hawaii and Alaska (extra shipping charges apply)
Can I get my order faster
Absolutely! We offer various shipping options to serve your needs. Additional charges will apply. Kindly note that additional shipping charges are non-refundable.
How long will my order take to ship
How Long Will My order Take To Arrive
For orders delivered with Canada, click here. For ordered delivered to the USA, click here.
Are Shipments Insured
All shipments are insured; you do not need to purchase any additional insurance.
DO I need To Sign for Parcels
Standard parcels are shipped without signing requirements on delivery. Note that our carriers may request signature for expedited items. Should you wish to have a signature request added to your standard shipment(s), a $4.00 charge will apply.
How do I check by order status?
You will receive an email automatically when your order is placed. This email has your order number and other relevant information in it.
You can login to your account at any time to check the status of your order. If you used the 'Guest Checkout' option, you can send us a quick message using the contact form to get up-to-date information on your order. Please note that we will always automatically update you about your order as it goes through our fulfillment process.
You can also track your order using the tracking number provided in the email. Simply go to Canada Post and filling out the "Track" section to get started.
Customs and Duties
Within Canada, there are zero customs and duties since items ship locally, from Toronto, Ontario.
US customers are responsible for all customs, duties and other fees applied at the border.
Estimated Delivery Times In Canada
Listed below are number of days it takes for delivery to select major Canadian areas (USA is below). If you live outside of these areas, your shipping day count may be higher. This should be considered a guideline, and is based on estimates provides by Canada Post.
Estimated Delivery Times to USA
Listed below are number of days it takes for delivery to major spots in each state. If you live outside of major spots in these states, your shipping day count may be higher. This should be considered a guideline, and is based on estimates provides by Canada Post.
NOTE: For delivery estimates to the USA for priority shipments, please contact us with your zipcode. Thanks!